Privacy Policy

1. Introduction

Welcome to musick.com.au ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using musick.com.au, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

• Email address (when subscribing to our newsletter)
• Name and contact details (when using our contact form)
• Artist or venue information (when submitting profiles)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymised)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our website
• Send newsletters and updates (with your consent)
• Respond to your enquiries and requests
• Improve our website and user experience
• Analyse website traffic and usage patterns
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Preference cookies: Remember your settings (e.g., dark/light theme)

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

5. Third-Party Services

We may use third-party services that collect information, including:

• Google Analytics: For website analytics and traffic analysis
• Google AdSense: For displaying advertisements
• Spotify: For embedded music players

These services have their own privacy policies. We encourage you to review them.

6. Data Sharing

We do not sell your personal information. We may share information:

• With service providers who assist in operating our website
• When required by law or to protect our rights
• In connection with a business transfer or merger

7. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7A. Data Retention

We retain your personal information for the following periods:

• Account information: Retained while your account is active and for 2 years after deletion request
• Analytics data: Anonymised and aggregated after 26 months
• Contact form submissions: Retained for 2 years
• Newsletter subscriptions: Retained until you unsubscribe
• Submitted content (artist/venue profiles): Retained indefinitely unless removal is requested

You may request deletion of your personal data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

8. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@musick.com.au
• Location: Goolwa, South Australia